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Privacy Policy

Privacy Policy

This Privacy Policy explains how Rolewalltheory collects, uses, discloses, and retains personal data when users visit rolewalltheory.store or communicate with us in connection with our legal services for real estate agents.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Office

Contact Information

Privacy email
[email protected]
Telephone
+65 9240 7716
Mailing address
418, Bedok North Ave 2, Singapore, SG
Privacy contact
[email protected]

Use the contact details below for privacy questions, access requests, or concerns about this policy.

Contact Page
Data Category

Data We Collect

We may collect identifiers and contact details, inquiry content, account or service information, transaction-related records, technical data such as device and browser information, and usage data about how the site is accessed and used. For a legal services business focused on real estate agents, this may also include information submitted in forms, messages, or document requests that is necessary to handle an inquiry or provide a service.

The categories of data collected depend on how users interact with the site and services.
Collection Source

Sources of Data

We collect personal data directly from users when they submit forms, send messages, request information, or otherwise interact with the site. We also receive certain data automatically through the operation of the website, including log data, cookie data, and similar technical information. In some cases, we may receive information from service providers that support hosting, analytics, security, or communications.

Information may come from users, their devices, and service providers involved in site operation.
Cookie Type

Cookie Types

The site may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies to collect more information than is reasonably needed for the operation and improvement of the site.

We use only standard cookie categories needed for operation, measurement, and basic preferences.
User Control

Cookie Controls

Users may manage cookies through their browser settings and may be able to block or delete certain cookies. If the browser is set to reject cookies, some parts of the site may not function as intended. Where the site provides a cookie preference tool, users can use it to change non-essential cookie choices.

Cookie settings can be adjusted through browser controls and, where available, site preferences.

Depending on the circumstances, users may ask to access, correct, or delete certain personal data, or to object to or limit some forms of processing. Some requests may be declined where we must keep information for legal, security, or legitimate business reasons. We may need to verify identity before acting on a request.

Available rights depend on the nature of the data and any legal limits that apply.

To make a privacy request, users should provide enough information for us to identify the relevant records and understand the request. We may ask for additional details to confirm identity or clarify the scope of the request. Where a request is accepted, we will respond within the timeframe required by applicable law or, if no specific timeframe applies, within a reasonable period.

Requests are handled after identity checks and within a reasonable period.

We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, meet legal or accounting obligations, and support security and business continuity. When data is no longer required, we will delete it, anonymise it, or otherwise handle it in accordance with our retention practices and applicable law.

We keep data only for as long as needed for the stated purpose and related legal obligations.

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version will apply from the effective date shown or, if no date is shown, from the time it is posted. Users should review the policy periodically to stay informed about our practices.

We may revise this policy from time to time to reflect operational or legal changes.
01
Processing purpose

How We Use Data

We use personal data to respond to enquiries, provide and manage services, communicate with users, maintain records, operate and secure the website, monitor performance, prevent misuse, and meet legal, regulatory, tax, or accounting obligations. We may also use data to improve our services and to support internal administration, provided such use is consistent with this policy.

Processing is limited to operational, service, security, and compliance needs.
02
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that help us operate the website, host systems, store records, process communications, analyse usage, or support security. We may also share information with professional advisers or other business partners where needed to deliver requested services or manage our operations. These parties are expected to handle data under appropriate confidentiality and use restrictions.

Service providers receive only the information needed to perform contracted functions.
03
Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights or property, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may be required to comply with law, court orders, or lawful requests.